> For the complete documentation index, see [llms.txt](https://fulbix.gitbook.io/fulbix-fraud-and-ip-blocker/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://fulbix.gitbook.io/fulbix-fraud-and-ip-blocker/setup/block-page-vs.-redirect-page.md). # Block Page vs. Redirect Page ### Two Ways to Respond to a Threat When Fulbix detects a visitor that matches a rule or security setting, it needs to do something with them. There are two possible responses: 1. **Show a Block Page** — the visitor sees a message telling them access is denied 2. **Redirect** — the visitor is silently sent to a different URL Both options are available in Fraud Rules and in Security settings. Here is how to choose between them. *** ### Block Page #### What it looks like to the visitor The visitor's browser shows a full-page message — your custom block page. It typically includes: * A title (e.g., "Access to this page is restricted") * A description (e.g., "Please check with the site admin if you believe this is a mistake") * An icon of your choice (Padlock, Shield, or Warning) The visitor cannot navigate past this page. They must close the tab or go back. #### When to use a Block Page * You want to be **explicit** — the visitor should know they have been detected and denied access * You are blocking confirmed bots, known fraudulent IPs, or high-risk VPN traffic where you have high confidence * You want the deterrent effect — making it clear your store has active protection #### How to customize it Go to **General Settings → Block Page → Setup**. See Article 2 (Dashboard) or the section below on customizing the block page. *** ### Redirect Page #### What it looks like to the visitor The visitor's browser is automatically forwarded to a URL you specify. They see no block message — just the destination page you send them to. #### Common redirect destinations | Destination | Effect | | --------------------------------------- | ------------------------------------------------------------------------------------------------------- | | Your homepage (`https://yourstore.com`) | Visitor lands on the store front page — appears harmless, rules still apply on the next page evaluation | | A "not available in your region" page | Polite geographic restriction message | | A competitor's site | For bots — sends scrapers to a page that wastes their time | | An external error page | Generic "something went wrong" — no indication of fraud detection | #### When to use a Redirect * You want a **silent response** — no indication to the visitor (or bot) that they were detected * You are blocking a geographic region for legal or business reasons and want a polite message rather than a hard block * You prefer to send suspicious traffic away without revealing your protection setup #### Redirect URL requirements The redirect URL must: * Start with `https://` — not `http://` * Be a fully qualified URL (e.g., `https://example.com/sorry`) * Be publicly accessible (not a login-protected page) If the URL field is left empty or contains an invalid URL, Fulbix will fall back to showing the Block Page. *** ### Side-by-Side Comparison | | Block Page | Redirect | | ------------------------------- | ---------------------------------- | ---------------------------------------------- | | Visitor sees | A clear block message | The destination URL you chose | | Visitor knows they were blocked | Yes | No | | Works without a URL | Yes | No — a redirect URL is required | | Best for | Known threats, explicit deterrence | Silent enforcement, regional restrictions | | Customizable appearance | Yes — full block page editor | No — they see whatever is at your redirect URL | *** ### Customizing the Block Page You can change the appearance of the block page to match your brand. Go to **General Settings → Block Page → Setup**. **What you can customize:** | Setting | Options | | ----------------- | ------------------------------------------------------------------------------- | | Title text | Up to 64 characters | | Title color | Any hex color | | Description text | Up to 256 characters | | Description color | Any hex color | | Logo / Icon | Choose Padlock, Shield, or Warning icon — or upload your own JPG/PNG (max 2 MB) | | Custom CSS | Advanced: inject your own CSS to fully restyle the page | A **live preview** panel on the right updates in real time as you make changes. When you are happy with your changes, click **Save** (or use the Save Bar that appears at the top of the page). --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. 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